All Pillars
Pillar 02
Communications
Modern VoIP and Digital Communication Systems
Legacy phone systems are one of the most common areas of overspend. Analogue lines, outdated PBX systems, and expensive call rates are being replaced by cloud-based VoIP solutions that cost less and deliver more. We review your entire communications stack and show you how to save.
42%
Average saving on phone costs
60%
Reduction in call charges
£220/mo
Typical legacy system overpay
What We Review
A thorough examination of your current setup, costs, and contracts.
01
Current phone system type (analogue, ISDN, VoIP, hybrid)02
Monthly line rental and call charges03
Number of handsets, extensions, and lines in use04
Call routing, auto attendant, and voicemail configuration05
Mobile phone contracts and integration with desk phones06
Support and maintenance agreement costsWhat We Release
Hidden savings and inefficiencies we uncover during the audit.
01
Expensive ISDN line rental that is no longer necessary02
High per-minute call charges on legacy systems03
Redundant handsets and unused extensions04
Costly maintenance contracts on ageing equipment05
Overspend on mobile contracts not aligned with usageWhat We Renew
Modern replacements and upgrades funded by released savings.
01
Migration to cloud-hosted VoIP with inclusive calls02
Modern handsets with built-in video and conferencing03
Unified communications linking desk, mobile, and remote workers04
Auto attendant and intelligent call routing05
Integration with CRM and business management toolsHow It Evolves
How this pillar grows with your business over time.
01
Annual review of call usage and feature requirements02
Expansion of unified comms as your team grows03
AI-powered call analytics and transcription readiness04
Microsoft Teams and collaboration platform integration05
PSTN switch-off preparation (2027 deadline)